General Conditions

By accessing and browsing the website, the user agrees to know, understand and accept the “General terms and conditions of the website”.

1. Property, Copyrights and Brands
The website "www.bagstoreshop.com" and the domain name "bagstoreshop.com" are the property of Patorno Distribuzione S.r.l. established in Palermo (Italy), Via Belmonte Chiavelli, 29 H / I - Tax Code and VAT number 05823960827.
The products, services and company names mentioned on the website may be trademarks of the respective owners. All documents, images, photographs, databases, software, graphics and all the other material on this website are the subjects of intellectual and / or industrial property. Every action reserved to the holder of the national and international rights, related to intellectual or industrial property laws (including copyright), made without the permission of the relevant owner, brings criminal and civil responsibility.

2. Use of Our Website
The reproduction, modification, duplication, copying, dissemination, distribution, sale or other uses of the website for commercial purposes are forbidden.
It is allowed to download or copy the contents of the website for strictly personal use and indirect or not direct commercial purposes.
Unauthorized use of the webpage and its contents violates the laws on intellectual and industrial property.
A user ensures to keep all the downloaded or printed information of trademarks and copyright. The use of these materials on any other website is prohibited.

3. Link
Framing and mirroring the website pages is forbidden.
The website may contain links to websites not managed by Patorno Pelletterie which are provided as a simple reference. Patorno Pelletterie provides no guarantee and accepts no responsibility regarding them. Thus, cannot be held responsible for the content of these sites. In case a user decides to use them do so at own risk.

4. Restrictions and Prohibitions
It is forbidden for the user to enter the following information on the website:
a. web pages or files of third-party websites;
b. personal data of third-parties without having the legal authority;
c. information or data, protected by copyrights of third-parties without having the legal authority;
d. information or data affecting rights of third-parties, such as, those deceptive, abusive, slanderous, threatening, profane, obscene, pornographic, racist, or which can cause damage in any way to minors or be otherwise objectionable.

5. Age and Responsibility of a User
A user must be of legal age and with sufficient capacity to accept "General Conditions of the Website" and to assume all responsibilities arising from this use. A registered user must indicate only personal and business data as well as ensure that they are correct and up to date.

6. Access Code
A use of some of the services provided on the website is available only to registered users, i.e. the users who have an ID and an identification password of access.
A user is responsible for the access codes. In case of loss or theft, the user must change them immediately. Patorno Pelletterie is not responsible for damages that may arise to a user and / or third-parties for the misuse of these access codes.
Patorno Pelletterie has the right to suspend or terminate the access permissions in a case of a violation of the obligations assumed by the user when applying for registration.

7. Disclaimer of Warranty
Patorno Pelletterie and its suppliers assume no responsibility and do not guarantee the operations of the website as well as the accuracy, completeness, reliability of information, materials and products contained. Furthermore, Patorno Pelletterie does not make any warranties of merchantability.

8. Limitation of Liability
Patorno Pelletterie is not responsible for any kind of damage resulting from use or non-use of the website, including any direct, indirect, incidental or consequential damages.

9. Applicable Laws
For "General Conditions of use of the site" the Italian law is applied.

10. Resolve any disputes

We are committed to resolving any problems or disputes directly with our customers, but we believe it is important to provide them with all the resources necessary to resolve any issues quickly and fairly. We therefore inform you that the European platform for online dispute resolution (ODR) is available to resolve any disputes relating to your purchases on our site. You can access the ODR platform via the following link:: https://ec.europa.eu/consumers/odr/.

The whatsapp customer service is active on weekdays from 9:00 to 19:00, you can write your request via email, one of our operators will reply as soon as possible.