By purchasing on this site, the customer's financial information (such as credit card number, expiration date, personal data) will be sent directly to the bank in charge of the payment transaction (Banca Intesa, Paypal or, again, other credit institutions affiliated with us ) via encrypted protocol. Bagstoreshop, nor other subjects, will ever have access to it.

How can I buy it?

 It is fast and easy. Find the products you want to buy and click on "Add to cart". Then click on "Proceed to checkout" to go to the cashier and select the type of payment.



Can i cancel an order?

 Contact us: if your order has not yet been delivered, we will help you cancel it. Otherwise it will not be possible for our staff to intervene, canceling it. Alternatively, if you have already received the delivery, you can activate the returned goods procedure. Products must be returned in their original packaging, and must not have been used or damaged.






What is the delivery time?

In case of prepayment, in Italy the delivery of your order will be between 2 and 4 working days, in the rest of the world between 3 and 10 working days; The bank transfer provides the same delivery times only after the payment has been ascertained.



How much is shipping?

Standard shipping (2-4 working days) is free in Italy (Republic of San Marino and Vatican City included) for orders over €100.00, below this threshold the cost is €9.90.



In the rest of the world the cost varies according to the volume of the product and the delivery destination; the price will be displayed before purchase in the dedicated section of the cart.




Can I check the status of my shipment?

Yes you can check the status of your shipment. As soon as the order has been processed, you will be sent the tracking code, via email, with which you can check every movement of your order until it arrives at its destination.




Can I pick up my order at your location?

 It is possible to collect your order at one of our stores, at no additional cost. Simply select the "pick up in store" option when confirming your order.




What are the supported payment methods?

We offer you the opportunity to pay by credit card, prepaid card, PayPal, bank transfer and cash on delivery (in cash on delivery, ONLY IN ITALY).

You will find all the details for choosing the payment method you prefer.






Paypal, PayPlug, Scalapay, credit cards and debit cards

Bagstoreshop.com uses the most secure online systems available for your payments, for the processing of sensitive data.